Returns & Replacement

  • We accept returns within 2 days of the delivery of the product, only if the product is damaged.
  • For returns or replacements of damaged products, customers should send a 360 degree ,Uncut Parcel opening video of the items via email or whatsapp within 24 hours of delivery of the order.
  • In case of returns, the buyer must bear the entire cost of shipping the product(s) both ways.
  • Products have to be returned in the original packaging.
  • The returns will not be accepted if the product is damaged.
  • After examining the returned product, we will send a confirmation regarding replacement or refund.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Replacement depends upon the availability of identical pieces, otherwise the customer will have to select another product of the same price.
  • Shades may slightly vary due to lights/Flash/Resolution/Display Screens/Reflection/Camera Quality
  • There is no return and refund policy on offer/Sale/discounted products.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, the amount will be refunded to your bank by the payment gateway within 5 to 10 days from the date of authorization.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

please contact us at {email address}.

Shipping returns

To return your product, you should contact us on whatsapp for  address

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Cancellations

We do not accept any cancellations once the order is placed and paid for on our website.

Need help?

Contact us at mintsrefreshingstyles@gmail.com  for questions related to refunds and returns.